Brush up your communication skills

Introduction

This study guide for F1 doctors is designed to help you brush up your consultation skills.

Work through the pages then test your knowledge with the on-line quiz.

F1 doctors at the RUH, Bath, who are doing this study guide because they missed a lunch-time workshop can submit their Test yourself answers on-line. Satisfactory answers will count as an attendance on the course.

How important are communication skills?

How important? The GMC's view

Some evidence for importance of communication skills

What doctors want to get out of their consultations

What patients want to get out of their consultations

Doctor- and patient-centeredness

Patients' ideas, concerns and expectations

How to elicit a patient's ideas, concerns and expectations

Examples of possible ideas, concerns and expectations

Top tips from our GP Registrars

 

Test yourself

 

References

 

Next page: How important are communication skills?

 

Study guide by: Michael Harris.

 

Last updated: 12 August 2007


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